How can I cancel my order?Updated 14 days ago

We understand that plans can change — we’ll do our best to help!

Can I cancel my order?
Orders can be canceled before they are processed or shipped. Once an order has been shipped, it can no longer be canceled.

How to request a cancellation

• Reply to your order confirmation email
• Or contact our support team with:
  • Your order number
  • The email address used at checkout

What happens next?

If your order has NOT shipped:
We’ll cancel your order and issue a full refund to your original payment method.

If your order has already shipped:
We won’t be able to cancel it, but you may still be eligible for a return once it arrives.

How long do refunds take?

• Refunds are typically processed within 3–5 business days
• Your bank or credit card provider may take additional time to post the refund

Important notes

• Orders are processed quickly, so cancellation requests are time-sensitive
• We cannot guarantee cancellations once an order enters fulfillment

Need help?
Our team is here for you — reach out anytime and we’ll be happy to assist.